Pitts Vision

Terms of Service

Welcome to the Pitts Vision website terms and conditions. Thank you for visiting. We ask that you review the following basic terms governing the use of our website.

By accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website. Pitts Vision is a trading name and is owned by Vision in Aviation Limited.

Modification of Terms and Conditions
Vision in Aviation Limited may revise these terms and conditions at any time without notice. By using the pitts.vision website you are agreeing to be bound by the then current version of these terms and conditions.
If you have any questions prior to placing an order, then please contact us by e-mail or call us on 0207 608 0440 between 9am and 5pm UK local time. Please note that all calls will be charged at the appropriate rate for BT users. Other network charges may vary. Inbound and outbound calls may be recorded for quality monitoring and training purposes.

Shipping method and cost
For all destinations the cost of the product includes the cost of delivery.
We use DHL Courier for UK deliveries, Royal Mail International Signed For in Europe, and Hongkong Post Air Mail for the rest of the world.

Your representations
You represent and warrant that you are at least 18 years old and have the legal right and ability to enter into this agreement and to use any debit or credit card used to purchase goods or services on this site. You also warrant that all information you have provided is accurate and true.

Our merchant service provider is Lloyds TSB Cardnet, which conforms to the Payment Card Industry Security Standard (PCI DSS) detailed at https://www.pcisecuritystandards.org.
Our Payment Service Provider, Sage Pay (www.sagepay.com) supports 3D Secure, including Verified by Visa and MasterCard SecureCode. Please note that all Maestro e-commerce transactions must be authenticated with MasterCard SecureCode.

All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described below.
We only use your personal information to provide products and services to you, for example:
To administer a contest, promotion, survey or other venture.
To send you information via e-mail or mail about products, offers and news we think could interest you.
To analyse visits to the website and learn about the interests of our visitors in the aggregate, so we can improve our products and services and deliver the best user experience.
Please note that:
The information obtained during an online purchase is used only to confirm your order, confirm shipment of your order and to respond to any inquiries you make on-line.
We do retain your email address in the event that we have to pass you safety information about any of our products.
We do not store your credit card details.
We do not pass your details to any other party.
You can ‘opt in’ to our newsletter which gives you information on future products. If you do, you can easily unsubscribe by calling us at 0207 608 0440 or by following the instructions contained in the e-mail.

Where payment is made by credit or debit card, you authorise us to debit your card with the total cost of the products selected. Any refunds made in respect of returns or cancellation will be made to the same card. If your card cannot be verified or is any way unacceptable, the order will be cancelled immediately.

Overseas customers
If you are purchasing from a country other than the UK you are liable for any import duties and / or VAT equivalent which you may be charged based on your country of residence.

If you are not entirely happy with your purchase, and you return the product immediately we will refund the original sum plus the cost of postage. In the unlikely event of a proven manufacturing fault you may send the product back to us at any time. We will either service, replace or refund it as you prefer. Please note that this does not cover normal wear and tear.
Customers in the UK or the EU should send returns to our registered office, address at the bottom of this page.
Customers in the rest of the world should send returns to our distributor, Tony Mannion, at 7C, Knight Court, 38 Shing Tai Rd, Chai Wan, Hong Kong SAR, China.

All of the content on the Pitts Vision website including product images, trademarks, illustrations, designs, icons, photographs, artwork, images, and any video and/or audio materials are copyrights, trademarks and other intellectual property owned and controlled exclusively by Vision in Aviation Limited. The content of the Pitts Vision website is intended for personal non-commercial (aside from purchases by you from our website) use by visitors to the website. You may download to a local hard disk and print extracts from this website for your personal use. However, you may not otherwise copy, reproduce, publish, transmit, or otherwise use any website content without Vision in Aviation’s prior written consent. This includes a prohibition on using Vision in Aviation trademarks for metatags, in hidden text or otherwise using the trademarks for the purposes of gaining a higher ranking from search engines. Vision in Aviation retains all intellectual property rights in the brand names, text, descriptions and images depicted on this website.

Vision in Aviation websites, including pitts.vision, may contain links to third party websites. Such websites are maintained by other companies, individuals or agencies and links to these other websites are provided by Vision in Aviation strictly as a convenience to users of Vision in Aviation websites. These linked websites are not under the control of Vision in Aviation, and Vision in Aviation is not responsible for the accuracy of information on any such websites. A linked website may be subject to its own terms of use/service and/or privacy policy and thus should be consulted in visiting such websites. The inclusion of any such link does not imply any endorsement by Vision in Aviation of the linked third party website. Vision in Aviation does not monitor or review the content of such third party websites and therefore any access to or use of any such linked third party website is at the user's sole and own risk. Vision in Aviation may terminate any link(s) on any of the Vision in Aviation websites at any time without notice.
Linking to or framing of Vision in Aviation website (or any part of it) is prohibited without Vision in Aviation’s prior written consent.

Vision in Aviation may, from time to time, make revisions to its website, and reserves the right to do so with immediate effect and without recourse from any user. You should check these terms and conditions each time you visit as they may have changed since your last visit.

Any comments or feedback submitted by users of the website shall be and remain the property of Vision in Aviation. Vision in Aviation is under no obligation to pay for or respond to any such comments or feedback provided by users.

We do our best to ensure that the website operates properly at all times, but we make no warranties as to the availability or accessibility of the website.
We also try to ensure that the information on the website is accurate at all times, however, we cannot warrant the accuracy of any information and we will not be held liable for any use or reliance you may make of or put on it.
You use the pitts.vision website at your own risk and you assume all responsibility. Vision in Aviation Limited will not be responsible for any damages you may suffer as a result of your use of this website. Nothing in these terms and conditions operates so as to exclude, limit or restrict Vision in Aviation’s liability for death, personal injury or fraud. Where you use our website as a consumer, nothing in these terms and conditions affects your right under controlling law as defined below.

We are not liable for loss of profits, loss of business or other consequential, special or indirect loss arising out of the use of any product purchased from this site. All implied warranties and undertakings are excluded to the maximum extent permitted by law.

Controlling Law
The pitts.vision website is controlled and operated by Vision in Aviation Limited, whose registered office is at Matrix House, 12-16 Lionel Road, Canvey Island, Essex SS8 9DE, England. These terms and conditions shall be governed by and construed in accordance with English law. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the use of this website or its subject matter and by using this website you confirm that you irrevocably submit to the exclusive jurisdiction of the Courts of England.

Copyright and Trademarks
The materials contained on Vision in Aviation's websites are protected by applicable copyright laws and trademark laws. Any unauthorized use of the materials appearing on Vision in Aviation’s websites may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. Vision in Aviation vigilantly enforces its intellectual property rights and will actively seek the recovery of any costs and damages it may incur preventing the misuse or misappropriation of its property.

Registration and Contact
Vision in Aviation Ltd is a private limited company registered in England and Wales on 23rd October 2000, with registered number 4094758. Its registered address is Matrix House, 12-16 Lionel Road, Canvey Island, Essex SS8 9DE.