If you are not entirely happy with your purchase, and you return the product immediately we will refund the original sum plus the cost of postage. In the unlikely event of a proven manufacturing fault you may send the product back to us at any time. We will either service, replace or refund it as you prefer. Please note that this does not cover normal wear and tear.
Customers in the UK or the EU should send returns to our registered office at Matrix House, 12-16 Lionel Road, Canvey Island, Essex SS8 9DE.
Customers in the rest of the world should send returns to our distributor, Tony Mannion, at 7C, Knight Court, 38 Shing Tai Rd, Chai Wan, Hong Kong SAR, China.